Refund Policy
At Efsolit Technology Pvt. Ltd., we are committed to delivering high-quality IT solutions and professional consulting services. This Refund Policy outlines the terms under which refunds may be granted.
Consultation fees are non-refundable once the consultation session has been conducted.
If a consultation needs to be rescheduled, clients must provide at least 24 hours’ notice.
If Efsolit Technology needs to reschedule due to unforeseen circumstances, an alternative date and time will be arranged at no additional cost
Payments made for completed milestones are non-refundable.
If a project is cancelled before development begins, a refund may be considered after deducting administrative and planning costs.
If development has already started, the client is responsible for payment for all completed work and hours invested up to the cancellation date.
Payments for completed development milestones are non-refundable.
If the project is terminated by the client, all completed work, documentation, and source code will be delivered after outstanding payments have been settled.
Refunds are not applicable for completed phases or delivered work.
Any advance payment covers project planning, requirement analysis, architecture, and resource allocation, and is therefore non-refundable once work has commenced.
Monthly Digital Marketing, SEO, Google Ads, Meta Ads, Email Marketing, and Social Media Marketing fees are non-refundable after the service period has begun.
Advertising budgets paid directly to advertising platforms are non-refundable by Efsolit Technology.
Monthly or annual maintenance fees are non-refundable once the service period has started.
Clients may cancel future renewals by providing written notice before the next billing cycle.
The following charges are non-refundable:
Domain registration
Web hosting
SSL certificates
Premium themes and plugins
Software licenses
API subscriptions
Cloud services
Payment gateway setup fees
Third-party tools or services purchased on behalf of the client
If a client decides to cancel a project:
The client must submit the cancellation request in writing.
All completed work up to the cancellation date will be billed.
Any remaining balance for completed work must be paid before project files are transferred.
Refunds, if applicable, will only apply to work that has not yet been started.
Refund requests may be considered only in exceptional circumstances, such as:
Duplicate payment
Billing error
Failure by Efsolit Technology to commence the agreed service within the agreed timeline without a mutually accepted reason
Approved refunds will generally be processed within 7–14 business days using the original payment method.
We encourage clients to contact us directly to resolve any concerns before initiating payment disputes. We are committed to working in good faith to reach a fair resolution.
For questions regarding this Refund Policy, please contact:
Efsolit Technology Pvt. Ltd.
Website: https://efsolit.com
Email: admin@efsolit.com
